Northeast 2015 featured NASTF's OEM validation panel, a Felder vs. Montanez industry showdown, and the East Coast Resolution Forum—key events for collision repair professionals.
Learn why collision repairers must verify tire age, use digital tread gauges, and refuse tire shaving requests that void warranties and create safety liability.
Estimating systems only include 5-6 refinish operations by default. Discover the 14+ not-included steps collision shops must manually add to get fully compensated.
An Ohio auto body shop's decision to skip OEM procedures cost over $105K in damages and attorney fees. What every collision repairer needs to know about CSPA liability.
The Texas John Eagle Collision case and industry experts clarify why shops must write their own repair estimates—not rekey insurer documents—to control liability.
A new $150M aluminum sheet plant in Kentucky and expanding OEM adoption signal that collision shops must prepare for significantly more aluminum repair work.
A Philadelphia shop's first aluminum F-150 repair revealed the true cost of aluminum-specific equipment, insurer rate disputes, and the value of transparent peer consultation.
CCC's 2016 MOTOR guide update formalized OEM scan requirements, clarified aluminum repair complexity, and addressed not-included operations for welder setup and refinishing.
ETI's 2017 position statement endorses mandatory pre/post-repair scanning while challenging OEM tool exclusivity, supporting licensed aftermarket scan tools for collision repairs.
J.D. Power data shows total loss claims hurt insurer satisfaction scores and are growing. Here's what the trend means for collision repairers' business opportunities.
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